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Our Company

 

 

TeleAktiv has been active as a service provider in the fields of telephone marketing and communication since 1996. Our company and the business premises are located in Würzburg. This location in the centre of Germany ensures fast accessibility from all locations.

True to the motto "The phone is not a fire extinguisher, but an arsonist", we have specialized in the following areas:

  • Telemarketing

  • Object data tracking

  • Service sales center

  • Field sales / sales administration and route & appointment planning

Numerous local, national and international companies trust us and appreciate our services. Many well-known companies can be found in our customer base and you actually probably have already talked to us on the phone before.

For you as our esteemed customer, we deliver above-average results, because it is our vision to inspire you! We convince your customers with all of our passion about you and your products. A completely new contact quality will shape the relationship between your customers and your company. Our employees are the guarantors of professionalism, quality and efficiency in dealing with your customers. TeleAktiv stands for it - as well as for its absolute customer orientation and reliability. Every time we become active for you, we will work out a tailor-made solution for you.

 
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We do not only strive, we actually deliver results. We actively put into action what you want for your customers. To be a TeleAktiv customere means being able to sit back in order to focus on your core business, while we take over your telephone representatives.

 

 
 

Our team

 

Our highly motivated employees take over the telephone for you and work as if they were your own - whether in the fields of elephone marketing, taking orders and requests, or in numerous other fields of sales or field service administration.

In addition to a friendly and sympathetic voice we rely on a competent, permanent and continuously trained team above all. This ensures that our employees also understand industry-specific terms from e.g. construction, building materials, mechanical engineering industries and trade. This guarantees you that we advise your customers with expertise. Your customer will have a professional telephone partner, who can taken his requests seriously and optimize the conversation's quality.

Constant transfer of know-how, training, successful telephone marketing projects and enjoyment of work ensures qualified employees and satisfied customers. Even though our phone campaigns are extremely targeted, our employees communicate fairly and always stay friendly. So we represent your company to your customers as a reputable, efficient and valued contact person.

The use of state-of-the-art technology (EDP and transferable CRM systems) also enables our employees to evaluate every telephone contact and prepare it for you cleanly. This professional evaluation is also possible in your own Customer Relationship Management system, which makes telephone marketing with TeleAktiv particularly well engineered and efficient.

Your advantage:

  • Only permanent employees - no temporary staff

  • Experienced in dealing with specialized personnel and specialist's vocabulary

  • 100% friendly and fair in dealing with the phone partner

  • Trained employees

  • Transparent

  • Experienced in dealing with CRM systems and software

  • Increase in customer satisfaction

 
 
 
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